Case Studies

Rely on In Learning's Proven Performance
In Learning in association with LearnKey and Crisp Learning has helped many companies create cost-effective, results-oriented training programs. Here's just a small sampling of the work we have done for our clients.

Lowanna College

Challenge:
Provide staff with expanded opportunities for professional development in ICT and provide students with an alternative learning environment and flexible up to the minute ICT training resources.

Solution:
A server pre-loaded with LearnKey training content and learning management system was added to the school's existing enterprise network.

Results:
Teachers and students are taking advantage of the "anytime" learning environment. Easy access to LearnKey's user friendly, engaging "instructor on screen" format, the wide variety of programs have provided the school with a very cost effective PD resource which has in turn resulted in greater level of ICT integration across a broad range of curriculum subjects. More...

All Hallows School

Challenge:
All Hallows is a private school for girls catering for Grades 8 - 12. With limited resources, a strong need to up skill staff and a curriculum requirement for students, John Pembroke was anxious to provide the maximum opportunity for IT training for over 100 staff and approximately 1200 students. Standard MS Office applications were the order of the day along with some desktop publishing training.

Solution:
Install LearnKey's server based network delivered training courseware with a 100 concurrent stream delivery.

Results:
Instant access for all staff and students to a comprehensive range of software training delivered by experts in a personable, easy going way via streaming video, interactive labs and exercises available at the desktop when ever needed.

Myer Grace Bros

Challenge:
Myer Grace Bros is an Australian owned and operated nationwide department store with some 25,000 employees working in geographically diverse locations across abroad range of products and services. The demanding nature of the retail trade, the broad spectrum of individual experience, the difficulty in getting people "off the retail floor" and the sheer size of the workforce presented the Training and Development team with a real challenge. How do we deliver consistent, cost effective, results oriented learning opportunities with a clear ROI to our staff.

Solution:
The Myer Grace Bros team introduced a corporate wide learning and development strategy based on clearly defined Business Objectives Compass. Each compass point was supported by identified core competencies which we translated into individual learning plans supported by a carefully selected range of self paced learning programs. Each employee was encouraged to work with a mentor to develop and implement their own learning strategy. In return for free access to the courses employees committed to do the training in their own downtimes or at home. Each course included a Level II assessment. Fulfillment, tracking, assessment marking and reporting was outsourced to In Learning.

Results:
Since the programs inception over 60% of staff have voluntarily completed at least one self selected self paced course and an average up take of 1.62 courses per person all completed in their own time and on their own initiative. The entire program has been developed and delivered well within budget constraints. Unsolicited feedback from staff members has been extremely positive with numerous examples of improved results, enhanced skill sets, improved personal relationships, increased team work and demonstrated improvements in performance.

"We are thrilled with the program. Dealing with In Learning is a pleasure. Nothing has ever been too hard or to much trouble for them. The program works for everyone involved." ~ Nolene Blair, Training and Development

Harris Group

Challenge:
A busy Australian newspaper publisher with over 200 staff working 24/7 to tight schedules and deadlines needed IT training. HR Manager, Alan Radford wanted a cost effective way to provide computer training to staff without interfering with demanding shift work requirements and diverse skill levels. Alan needed staff to have a benchmarked skill level that he could monitor and then use as part of his performance appraisal system.

Solution:
Install the network version of LearnKey's Office and Graphics Applications on his server and deliver training to the desktop with 24/7 access from work or home.

Results:
Staff now has continuous access to the training regardless of what shift they work. Test scores are centrally administered and monitored. Staff are thrilled to have training available and enjoy the "classroom feel" of the LearnKey product. Alan is pleased to have solved a difficult problem so quickly and cost effectively.

Wellington Shire, Victoria

Challenge:
A forward thinking, technology savvy local council needed to offer desktop application training to approximately 120 staff, quickly and cost effectively.

Solution:
Installed the network version of LearnKey's Microsoft Office training.

Results:
In the first three weeks staff had enrolled for more than 150 courses with many staff returning for multiple sessions. Catherine Derby, HR Manager, is delighted. "The staff love it! …the administration is simple and easy to follow." Another satisfied customer!

Internet Business Training Centre

Challenge:
IBTC was a self supporting unit attached to the Logan TAFE in Queensland. With a limited number of staff and the need to generate self sustaining revenues IBTC need a way to deliver a broader range of courses in a way that would not require additional staff resources, would allow the center to offer the latest in IT training and yet be competitively priced so they could maximise their returns from selling courses to the public.

Solution:
Install LearnKey's server based network delivered training courseware in a flexible delivery environment using existing staff as mentors. Provide additional support material via Study Guides, MasterExam and tracking sheets and make the lab available for extended hours.

Results:
An immediate addition of 55 more courses, higher dollar value IT certification programs, a doubling of enrollments in the first six months and an amazing 99% pass rate on externally administered exams!

"When they see they're sitting at a computer with headphones on and the teacher is talking to them one on one, it's better than a classroom. They're hooked." Darren Wallis IBTC

US Navy

Challenge:
With over 1.1 million members of the defence forces and a significant compliance and certification requirement navy management were concerned at the increasing cost and resource utilization required by traditional stand up training methods. One such course dealt with risk management procedures as it relates to driving habits and vehicle usage. Many naval personnel are killed or injured in motor vehicle accidents going to and from naval assignments. The course consisted of a student workbook, leaders guide, two videos and some handout material. The navy needed a cheap, effective traceable means of delivery this training to everyone in the service.

Solution:
LearnKey and In Learning worked together to produce an interactive CD ROM and online delivered self directed course.

Results:
The jury is still out but initial responses to the course suggest that the investment will pay handsome dividends and the same technology is being used to develop weapons training programs.